FAQs

Canadian Shipping Options:

British Columbia:

• Standard Shipping (3 Business Days) - $9.99
• Expedited Shipping (2 Business Days) - $14.99
• Free Pickup Available in Victoria, BC

Alberta & Saskatchewan:

• Standard Shipping (3 Business Days) - $12.99
• Expedited Shipping (2 Business Days) - $22.99

Manitoba:

• Standard Shipping (4 Business Days) - $14.99
• Expedited Shipping (2 Business Days) - $29.99

Ontario & Quebec:

• Standard Shipping (5 Business Days) - $14.99
• Expedited Shipping (2 Business Days) - $29.99

New Brunswick, Nova Scotia, PEI & Newfoundland:

• Standard Shipping (7 Business Days) - $14.99 
• Expedited Shipping (3 Business Days) - $29.99

Yukon & Northwest Territories:

• Standard Shipping (3 Business Days) - $9.99
• Expedited Shipping (2 Business Days) - $14.99

USA Shipping Options:

We ship to all 50 USA states.

Standard USA Shipping (1-8 Business Days) - $19.99 CAD  

Expedited USA Shipping (1-6 Business Days) - $24.99 CAD

All rates are in CAD, so you can expect to pay roughly 30-35% less when billed in USD!

European Shipping Options:

You can order to Europe directly from The Ref's Room without having to email us!

For small, light orders (whistles, laces, small accessories) we offer to flat rate shipping options:

• Small Packet International Air (10 Business Days) - $14.99 CAD
• Tracked Packet International (8 Business Days) - $28.99 CAD

For larger orders your shipping costs will be calculated directly at checkout.

We know you want to get your new gear in your hands right away.  That's why we always strive to orders the same day they are placed!

Upon shipping, you will be notified by email with a tracking number so you can track your delivery's progress.

Further information on shipping can be found here.

Yes we do!  We know that it can sometimes be hard to find certain hockey referee equipment in Europe, and we are happy to help you get the gear that you need.

Why should you have to email us to place an order?  Doesn't that defeat the ease of shopping online?  With The Ref's Room you can order to Europe directly from our website!

For small, light orders (whistles, laces, small accessories) we offer to flat rate shipping options:

• Small Packet International Air (10 Business Days) - $14.99 CAD
• Tracked Packet International (8 Business Days) - $28.99 CAD

For larger orders your shipping costs will be calculated directly at checkout.

Please reach out to us directly if you have any questions!

Yes!  We offer a free pickup option in Victoria, BC.  This option is available to all BC customers directly at checkout.

Do you live in another province, but want to take advantage of the free pickup option when you're in the area for a BCHL or WHL game?  Shoot us a note and we can make it available to you!